Last Updated: March 31, 2026
Effective Date: March 31, 2026
1. Introduction
Creative Beauty SFA ("we", "our", or "the App") is a sales force automation application designed for field sales representatives in the beauty and cosmetics industry. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us:
- Account Information: Name, email address, phone number, employee ID
- Authentication Data: Login credentials, PIN codes
- Profile Information: Profile photo, job role, assigned territories
2.2 Location Data
We collect precise location data to enable core business functions:
- GPS Coordinates: For attendance sign-in/sign-out verification
- Visit Location: To verify outlet check-ins and check-outs
- Travel Tracking: To calculate distances for journey planning
2.3 Camera and Photos
We access your device camera for:
- Attendance Selfies: Identity verification during sign-in
- Shelf Photos: Documenting product placement at outlets
- Visit Documentation: Recording outlet conditions and activities
2.4 Device Information
- Device model and operating system
- Unique device identifiers
- App version and crash logs
- Push notification tokens (Firebase Cloud Messaging)
2.5 Usage Data
- App activity logs and timestamps
- Features accessed and actions performed
- Orders placed and visits completed
3. How We Use Your Information
| Purpose | Data Used |
|---|---|
| User Authentication | Login credentials, device info |
| Attendance Management | Location, selfie photos, timestamps |
| Visit Verification | GPS location, check-in/check-out times |
| Order Processing | Order details, outlet information |
| Performance Analytics | Activity logs, visit data, sales metrics |
| Push Notifications | Device tokens, user preferences |
4. Data Storage and Security
Your data is stored securely using:
- Cloud Storage: Supabase (PostgreSQL) with encryption at rest
- Local Storage: On-device encrypted database (WatermelonDB/SQLite)
- File Storage: Supabase Storage with access controls
- Data Transmission: TLS/SSL encryption for all network communications
5. Data Sharing and Disclosure
We may share your information with:
- Your Employer: Performance data, attendance records, visit reports
- Service Providers: Cloud hosting (Supabase), analytics, notification services (Firebase)
- Business Partners: SAP Business One for order processing and inventory management
- Legal Requirements: When required by law or to protect our rights
6. Data Retention
We retain your data for as long as:
- Your account remains active
- Required for business operations
- Necessary to comply with legal obligations
Upon account termination, personal data will be deleted or anonymized within 90 days, except where retention is required by law.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
To exercise these rights, contact your system administrator or email us at the address below.
8. Offline Data
The App stores data locally on your device to enable offline functionality. This includes:
- Outlet information and visit history
- Pending orders and forms
- Product catalog and pricing
This data syncs with our servers when connectivity is restored.
9. Children's Privacy
This App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Channelplay SaaS Private Limited
Email: support@1channel.ai
Website: https://1channel.ai